Effective Date: June 5, 2024
1. Information We Collect
1.1 Personal Information: When you create an account, subscribe to our services, or contact us for support, we may collect personal information such as your name, email address, payment information, and any other information you provide.
1.2 Usage Data: We collect information about your use of Vidcombo, including the types of videos downloaded, the features you use, and the time and duration of your activities. This data helps us understand how our software is used and improves our services.
1.3 Device Information: We collect information about the device you use to access Vidcombo, including the device model, operating system, IP address, and other unique device identifiers.
1.4 Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with our website and software. This helps us provide a better user experience and analyze how our services are used.
2. How We Use Your Information
2.1 To Provide and Improve Services: We use your information to operate, maintain, and improve Vidcombo, personalize your experience, and develop new features.
2.2 To Process Payments: We use your payment information to process subscription payments and renewals.
2.3 To Communicate with You: We use your contact information to send you updates, respond to your inquiries, provide support, and notify you about changes to our services or policies.
2.4 To Ensure Security: We use your information to detect, prevent, and address technical issues, fraudulent activities, and security breaches.
2.5 To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal processes.
4. Your Choices
4.1 Account Information: You can access, update, or delete your account information by logging into your account settings. If you wish to deactivate your account, please contact us at [email protected].
4.2 Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails or by contacting us at [email protected]. Please note that you may still receive transactional or administrative messages from us.
4.3 Cookies: You can manage cookies through your browser settings. However, disabling cookies may affect your experience with our services.
5. Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free, so please take special care in deciding what information you send to us.
6. Children's Privacy
Vidcombo is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of Vidcombo after any such changes constitutes your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
By using Vidcombo, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Vidcombo with your information!